SommOne Food and Beverage Management Solutions
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Wine CRM
Sommeliers have long practiced Wine CRM.
They know their best customers and take copious notes about their preferences.
SommOne takes Wine CRM to a systematic level for all customers, new customers, potential customers and customers you’ve never met.
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Staff and Server Training
Your staff is well trained. My Wine Guide can keep them informed and instantly updated with whatever is happening with your wine program.
Alerts and all the wine education they need in the palm of their hands.
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VIP Programs
Your resort, hotel or restaurant group may already have a VIP program and likely many of your VIPs are wine-inclined.
Find out how SommOne can highlight your wine program, give you a competitive edge with these valuable customers, build even greater loyalty and drive more revenue.
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Persona-based Analytics & Tools
SommOne is not only a predictive engine, it is an analytics platform.
SommOne can provide unique insight into your wine demographics location by location, region by region and for both your customer base and available market.
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Digital Wine Lists
Tablet, iPad, and Smartphone.
Add a QR Code to your paper wine list, your website and social sites.
Your customers get the same experience, full access to your wine list anytime, and everywhere they happen to be.
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Wine Data Management
My Wine Guide gives you the tools to access wine data for over 500,000 wines, tasting notes, ratings and more.
Build your own corporate, brand and venue catalogs without data entry and just mouse clicks.