Digital Ordering & Tableside Ordering for Wine Programs
Sell More Wine and Save Your Staff Time
Digital Tableside Ordering isn't about replacing your servers — it's about helping them the deliver great wine service.
Your guests bookmark and order at their own pace, from any device.
Your servers spend less time taking orders and more time talking about wine. Done right, it's a quiet upgrade to the hospitality experience, not a disruption of it.
How Digital wine Ordering Works — A Real Example
It's 7:00 p.m. and one of your best customers has an 8:00 p.m. reservation. It's a party of four, and your customer knows they'll want a bottle of white and a bottle of red.
She places the order from home at 7:15 using the digital wine list link you sent with her confirmation email.
Your front of house is ready when she arrives. The wines are waiting at the table, confirmed in a quiet exchange with the sommelier.
Your guests settle in and talk about the food menu and possible pairings with their wines. Your Somm and severs join in with recommendations.
Rather than spend time on logistics and order processing your staff have time to engage with guests.
Later in the meal, your VIP guest proposes champagne while they consider dessert. She places the champagne order using the tablet menu at her table. The champagne arrives in time for dessert.
Two wine orders, two seamless tableside ordering moments, zero friction. That's what wine digital tableside ordering looks like when it's built specifically for the way restaurants actually serve wine.
Multiple Ways to Order — Tablet, iPad, QR Code, or Mobile
Every restaurant has its own service style. Menu presentation should be flexible and custom configured across whatever set of accessible devices fits your concept and fine dining room.
Tablet and iPad Menus On-prem — the full interactive wine experience, with images, tasting notes, plus table designated on-line ordering
QR code menu — guests scan a discreet QR code and pull up your wine list on their own device, and order directly to an open tab in your POS
Off-Prem Pre-arrival Ordering — for guests who want to pre-order from their room, home, office, or car via whatever available browser-based device
Digital Tableside Ordering connected to your POS and inventory offers unquestioned convenience for your guests and efficiencies for your staff.
Connected to the POS and Inventory Systems You Already Use
Digital Tableside Ordering connects to leading restaurant POS systems including Toast, Oracle/Micros, Agilysys/InfoGenesis and Shiji/Infrasys.
Wine lists and beverage menus are always current and up to date automatically. No more paper menus showing out of stock items.
Combined with the right inventory management system inventory depletions are tracked in real time for both glass and bottle sizes.
The digital wine list, the tableside ordering system, the POS, and the inventory management — are all one connected and synchronized operations layer.
From Your Marketing Assets to Menus — The Same Live Wine and Beverage List Everywhere
Your marketing emails, your social posts, and your website all link to the same always-current wine list your guests use at the table or QR Code at the bar.
A guest browsing your latest email, social site or reservations page opens your real-time wine list and bookmarks a selection or two prior to their arrival.
You receive a notification in your Host Management system appended to their reservation and your guest’s selections are ready when they arrive.
The Virtual Sommelier — Your Wine Profile and Personalized Recommendations
Digital Tableside Ordering for wine isn't just about placing orders faster and easier.
Imagine an AI-powered Virtual Sommelier who knows your favorite wines, wine regions and varieties. Plus your Virtual Somm knows your budget, occasion and what you’re eating tonight.
Said Somm is available anytime anywhere ready to make personalized recommendations based each guests Preference Profile, the food they're ordering, their occasion, and budget.
Imagine the head start this gives your staff and the informed engagement that follows. This is well informed, elevated and personalized hospitality at it’s best.
Wine pairing recommendations appear alongside the food menu items your guests are ordering. Tasting notes for every wine give your guests confidence to try something new. This is what digital tableside ordering looks like when it's designed for wine specifically — not generic restaurant digitalization.
Built for Restaurants, Wine Bars, and Fine Dining
Digital Tableside Ordering for wine fits different restaurant operations differently.
A casual wine bar may use QR ordering at every table to keep service efficient during peak hours.
A fine dining restaurant may use the same platform more selectively — pre-arrival ordering for known guests, tablet menus only at certain tables, the full Virtual Sommelier experience reserved for the wine-focused dining room.
The technology adapts to your service philosophy, not the other way around.
Digital Tableside Ordering is in use across all three:
Casual neighborhood wine bars where staff efficiency drives profitability
Upscale restaurants where the dining experience needs to feel elevated
Fine dining restaurant operations where every guest interaction is considered.
The common thread isn't the form factor — it's that wine ordering becomes a hospitality moment rather than an operational interruption.
Save Time, Increase Wine Sales, and Delight Your Best Customers
When Digital Tableside Ordering works correctly, three things happen at once.
Your guests get the convenience they want.
Your staff get the time to serve rather than take orders.
And your wine sales go up
All because wine recommendations are reaching guests at the moment they're deciding what to drink, not after the moment has passed.
The ROI math is straightforward:
Pre-arrival ordering captures wine sales that might otherwise be lost to indecision at the table.
AI-powered recommendations turn glass-of-wine guests into bottle guests.
Tasting notes and pairings reduce the "safe choice" defaults that suppress wine spending.
Across Digital Tableside Ordering deployments, restaurants consistently see improved average check sizes and better wine program profitability — without changing their service model, their wine list, or their hospitality DNA.
Trusted by Leading Restaurants & Hospitality Groups
More Than Just Tableside Ordering — Part of the SommOne Wine and Beverage Platform
SommOne digital tableside ordering for wine isn't a standalone bolt-on. It's part of the SommOne wine program platform — the same platform your team uses for menu and inventory management, staff wine education, and wine marketing and analytics.
Your Digital Tableside Ordering experience uses the same wine data, the same tasting notes, the same content your sommelier has curated. Restaurant owners get a single source of truth for wine across every guest touchpoint. Restaurant staff get one system to learn, not five.