My Wine Guide FAQs
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My Wine Guide works with iPads, Tablets, eReaders, Smartphones and PCs. My Wine Guide is an enterprise grade technology platform. It is API based and built specifically to integrate with many restaurant technology platforms. Our applications are built with current, state-of-the-art Progressive Web App client-side technology.
As such there is no need for Mobile app store-based application downloads or downloads of any kind nor any individual device management overhead and effort. Your application can be locked down in Kiosk mode on your devices which prevents your devices being used for any other purpose. My Wine Guide's technology stack and architecture are consistent with 2020's leading restaurant enterprise technology providers.
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No in both cases. My Wine Guide does not charge any fees on a per device or user basis. As well, your subscription has no limitations on the numbers of devices or users.
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No, other than cost. Given the current capabilities of iPads and Android tablets , the customer experience is no different between the two. Both device types provide the same performance and user experience. Both device types are available in different sizes to fit your specific wine and beverage program.
The relative cost, however, of the two devices can be significant. The cost of a new iPad can be double the cost of a top of the line new Android tablet such as those in the Samsung Galaxy family.
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Yes, many of our customers provide their customers with both options. Our SommOne platform enables our customers to manage both printed and digital wine lists all in one place. Any update or change is automatically made to both printed and digital versions simultaneously.
Further we have customers who use SommOne to manage only printed lists which are typically integrated with their POS/Inventory and therefore always automatically up to date and ready to print.
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Yes, with our SommOne Portal you can access and manage your wine and beverage listings and customize information about your selections; such as, wine and beverage names, descriptions, tasting notes, food and wine pairings, label and bottle images.
This information and more is available from our Global Master Wine Database. Our customers can pick and choose what content to author themselves, or use direct from our database or mix and match content.
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Yes, our SommOne Inventory module provides a range of inventory management features including: real-time POS integrations and inventory depletion tracking, flexible bottle and portion size management, configurable count sheets and automatic POS quantity updates, configurable inventory location management options and real-time sales reporting options.
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We operate on four continents (and growing) with staff located throughout the US, UK and Australia. We provide 24/7 online support based on our “follow the sun” resources.
Our uptime reliability and availability is the same as Amazon’s as our servers are Amazon Web Services based. Our digital services and applications continue to operate even in the absence of Internet/Wifi as we cache all menu data locally on our customer’s iPads and tablets of their choice.
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We charge a monthly subscription fee. We do not charge any set up fees. Our monthly subscription fees are based on the size of your wine and beverage program and which of the following SommOne modules you choose to use.
Our SommOne Digital Cru Wine List starts at $175/month
SommOne Inventory and Sales Reporting - $125/month
SommOne Portal and Print for printed lists - $125/month
Our SommOne Suite including all two of the three above modules starts at $250/month
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You have several options.
1) send us your wine and beverage list (a PDF is fine)
or
2) provide us with access to read your wine and beverage data in your POS or inventory system.
Either way we'll set your establishment up and ready on our SommOne platform, synchronize your wines and beverages with our master database, and provide you with an application prototype you can trial on any device you chose.
We can have your application prototype ready for you in 48 - 72 hours. There is no charge for this.