SommOne® Server
Staff and Server Wine Education and Training for Restaurants
Wine Spectator Award Winners | Michelin-Starred Restaurants | Forbes Five-Star Properties
WINE TRAINING THAT SCALES WITH YOUR STAFF - AND MEETS THEM WHERE THEY ARE
Wine training for restaurant staff has never been more important, or more challenging.
Staffing pressures and current demographics have changed how restaurants approach education. The old approach of pulling staff into a training session before service simply doesn't scale anymore.
SommOne Server is interactive wine training built for the way restaurant teams actually work: accessible on phones, tablets, and computers your staff already use, automatically always current with your wine list and food menu, and designed to make wine education feel less like homework and more like discovery.
WINE EDUCATION MADE PERSONAL AND FUN
Wine Training for Restaurant Staff and Servers
Effective, lasting wine training for restaurant staff starts with each team member's own individual preferences — not with a generic wine curriculum.
SommOne's interactive training tool helps your servers and bar staff understand why they prefer certain wines, then connects their personal preferences to your wine list, your cuisine, and your concept.
Each staff member builds their own profile and, most importantly, their own confidence.
As your team starts putting grape varietals, blends, and regions into the context of their own tastes, their wine knowledge grows organically — and wine training stops feeling like a chore.
"My Wine Guide is a powerful partner in training on how to recommend wine.”"
Presenting our vast selection with My Wine Guide was an important decision, not only to boost wine sales, but as an important tool for our sommeliers training our servers.
The comprehensive information made available to the guest is also accessible by the server through the app on their phone. This enables management to assign sections of the wine list to be studied before the tasting.
— Wolfgang Ebenbichler
VP Food and Beverage, Condado Collection
AUTOMATIC MENU ALERTS & UPDATES
Keep Your Servers Current and Up-To-Date
No more having to say – “I’m sorry, we’re out of that item.”
Whenever an item goes out of stock or is added your SommOne digital wine list is updated immediately.
SommOne even lets your servers know when items are low in stock.
SommOne is a server’s best friend, you benefit from staff efficiencies, better inventory turnover and more wine sales.
VISIBILITY FOR MANAGERS
Make Sure Staff is Always Wine Educated and Trained
With SommOne you get wine management training tools so you know if your staff are using and taking advantage of their SommOne training and wine education. Each server has a profile so you know:
How often are your staff accessing SommOne, for how long and for what type of wine education?
Are they staying current with alerts, featured wines as well as food and wine pairings?
Are they making tasting notes and growing their wine knowledge?
"We saw a 35% increase in wine bottle sales in the first month."
Guests are raving about the digital interactive screens and feel more comfortable ordering wine. This has been such a success in one of our restaurants that we are putting SommOne iPads in our other fine dining establishments on property.
— Dustin Bellis
Director of Beverage Operations at ilani Resort
Wine Education and Training Features
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Always Accessible Digital Education
Access wine info on smartphones, tablets, PCs. Your team gets crucial wine insights at their convenience, ensuring they’re always in the loop.
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Interactive Personal Training
Engage your staff in a unique learning journey, tailored to their personal wine tastes. It's fun, impactful, and a lasting experience.
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Management Tools for Somms & GMs
Monitor your team's engagement with SommOne. Check their frequency, note-taking habits, and knowledge growth to enhance their wine education journey.
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Instant, Real Time Menu Updates
Stay updated! With SommOne, staff are aligned with real-time inventory changes, ensuring no discrepancy between stock and menu.
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Alerts and Notifications
Efficient communication made easy. Announce promotions via SommOne and instantly alert your team on their devices.
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Unequaled Breadth of Educational Content
Dive deep into wine details. From tasting notes to producer stories and expert ratings, empower your staff with extensive wine knowledge at their fingertips.
Discover The Benefits of SommOne Wine Training for Wait Staff and Servers
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With SommOne training and instant digital updates, interactions with customers and wine ordering processes become more efficient.
This streamlined communication combined with proficiency assessments and online education ensures your staff's efficacy, consistent results, and boosts their confidence in wine conversations.
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Equip your servers with the tools to effectively promote the entire wine selection, especially hand-sell wines.
Leveraging training, education, featured selections, and food pairings ensures more even inventory turns.
Furthermore, a trained, knowledgeable, and confident staff naturally drives increased wine sales and maximizes your wine program ROI.
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Foster a culture of wine in your establishment by empowering your staff with comprehensive training and education.
This foundation not only gives them the confidence to engage in credible wine dialogues but also reinforces in-person training, helping identify areas needing attention and ensuring consistent outcomes.
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SommOne aids wine professionals and managers in elevating their teams.
Beyond just achieving a standard of proficiency; it creates an environment where wine conversations flow seamlessly between staff and customers, cementing a wine-centric ethos within your establishment.
OVER 300,000+ WINES
Unequaled Breadth of Educational Content
With Sommone’s Master Wine Database, your staff has in depth information about your wines; such as: wine region, grape varietal, graphical and vintage specific tasting notes, producer stories, producer attributes, e.g. organically farmed, critic ratings and reviews, and food and wine pairing information - all at their fingertips.
Your restaurant staff and server can even add content to their own knowledge base and personal wine profile with their own tasting notes and ratings.
RECOMMEND PAIRINGS WITH CONFIDENCE
Food and Wine Pairing
You’ve likely chosen your wines as the supporting cast for your food.
SommOne not only provides wine pairings for each of your food menu items; SommOne also provides food pairings for each and every one of your wines.
SommOne makes it easy for servers to help your customers with food and wine pairings. Pre-service all they need to know about your wine and food is simply right on their phone.
Want to turn some hand sell wines? Just use SommOne Portal to set up your food pairings. And instantly your staff has all they need right at their fingertips to confidently make recommendations.
BUILT FOR RESTAURANTS, NOT CLASSROOMS
Why Restaurant Operators Choose SommOne for Wine Training
Unlike generic wine education programs that send your staff away to certification classes or take classroom time, SommOne is interactive wine training with tools built specifically for restaurants and your wine program.
Your wine list IS the curriculum.
The training updates the moment you add a new vintage or pour.
Your staff learn the wines they actually serve — and the food pairings that go with the dishes you actually plate.
The result: training that makes a measurable difference at the table, with a direct connection to your wine sales and your guest experience.
REINFORCING WINE KNOWLEDGE
Training Management Tools for Somms and Wine Directors
SommOne is built and designed to help Wine Professionals and Sommeliers do what they do best - train staff to execute your restaurant’s wine service and maximize wine sales.
SommOne reinforces wine training, provides continuous wine education and gives Somms, wine professionals and beverage managers more arms and legs on a daily basis.
If you are a Wine Director, think of SommOne as a multiplier effect that brings proficiency and professional wine service to more tables and more wine interested guests.
“With SommOne now being integrated with our Toast POS, we have better control of our inventory and have seen an increase in sales.”
The transition has been seamless. The guest experience has improved dramatically and the servers are more confident with presenting wine to guests. I highly recommend their service and assistance to anyone looking for a new wine sales platform.
— Troy Kempton
Cohn Restaurant Group
MORE THAN JUST A WINE APP
My Wine Guide® Is the Leading Wine Program Management Platform for Restaurants, Hotels and Resorts, and Private Clubs
Want to experience the next generation of wine program technology?
We'll create your customized demonstration with your wine and beverages in just two days. For free.
Not just a demo. Get the real thing in just two days.
30% wine sales lift, guaranteed | 2-day custom demo | $0 setup cost