SommOne® Server
Staff and Server Wine Education and Training for Restaurants
Wine training for restaurant staff has never been more important — or more challenging.
Staffing pressures have changed how restaurants approach education, and the old approach of pulling staff into a back-of-house training session before service simply doesn't scale anymore.
SommOne® Server is interactive wine training built for the way restaurant teams actually work: accessible on the phones and tablets your staff already use, always current with your live wine list, and designed to make wine education feel less like homework and more like discovery
Wine Training for Restaurant Staff, Made Personal and Fun
Effective, lasting wine training for restaurant staff starts with each team member's own individual preferences — not with a generic wine curriculum.
SommOne's interactive training tool helps your servers and bar staff understand why they prefer certain wines, then connects that personal preference to your wine list, your cuisine, and your concept.
Each staff member builds their own profile and, most importantly, their own confidence.
As your team starts putting grape varietals, blends, and regions into the context of their own tastes, their wine knowledge grows organically — and wine training stops feeling like a chore.
Keep Your Servers Current with Automatic Alerts and Updates
No more having to say – “I’m sorry, we’re out of that item.”
Whenever an item goes out of stock or is added your SommOne digital wine list is updated immediately.
SommOne even lets your servers know when an item is low in stock.
SommOne is a server’s best friend, you benefit from staff efficiencies, better inventory turnover and more wine sales.
Make Sure Staff is Always Wine Educated, Trained and Up to Date
With SommOne you get wine training management tools which help you know if your staff are using and taking advantage of their SommOne training and wine education tools. Each server has an account and profile so you know:
How often are your staff accessing SommOne, for how long and for what type of wine education?
Are they staying current with alerts, featured wines as well as food and wine pairings?
Are they making tasting notes and growing their wine knowledge?
"We saw a 35% increase in wine bottle sales in the first month."
Guests are raving about the digital interactive screens and feel more comfortable ordering wine. This has been such a success in one of our restaurants that we are putting SommOne iPads in our other fine dining establishments on property.
— Dustin Bellis
Director of Beverage Operations at ilani Resort
Wine Education and Training Features
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Always Accessible Digital Education
Access wine info on smartphones, tablets, PCs. Your team gets crucial wine insights at their convenience, ensuring they’re always in the loop.
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Interactive Personal Training
Engage your staff in a unique learning journey, tailored to their personal wine tastes. It's fun, impactful, and a lasting experience.
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Management Tools for Somms & GMs
Monitor your team's engagement with SommOne. Check their frequency, note-taking habits, and knowledge growth to enhance their wine education journey.
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Instant, Real Time Menu Updates
Stay updated! With SommOne, staff are aligned with real-time inventory changes, ensuring no discrepancy between stock and menu.
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Alerts and Notifications
Efficient communication made easy. Announce promotions via SommOne and instantly alert your team on their devices.
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Unequaled Breadth of Educational Content
Dive deep into wine details. From tasting notes to producer stories and expert ratings, empower your staff with extensive wine knowledge at their fingertips.
Discover The Benefits of SommOne Wine Training for Wait Staff and Servers
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With SommOne training and instant digital updates, interactions with customers and wine ordering processes become more efficient.
This streamlined communication combined with proficiency assessments and online education ensures your staff's efficacy, consistent results, and boosts their confidence in wine conversations.
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Equip your servers with the tools to effectively promote the entire wine selection, especially hand-sell wines.
Leveraging training, education, featured selections, and food pairings ensures more even inventory turns.
Furthermore, a trained, knowledgeable, and confident staff naturally drives increased wine sales and maximizes your wine program ROI.
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Foster a culture of wine in your establishment by empowering your staff with comprehensive training and education.
This foundation not only gives them the confidence to engage in credible wine dialogues but also reinforces in-person training, helping identify areas needing attention and ensuring consistent outcomes.
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SommOne aids wine professionals and managers in elevating their teams.
Beyond just achieving a standard of proficiency; it creates an environment where wine conversations flow seamlessly between staff and customers, cementing a wine-centric ethos within your establishment.
Unequaled Breadth of Educational Content
For every wine among your selections, your staff has in depth wine region, grape varietal, graphical and vintage specific tasting notes, producer stories, producer attributes, e.g. organically farmed, critic ratings and reviews, and food and wine pairing information - all at their fingertips.
Your restaurant staff and server can even add content to their own knowledge base and personal wine profile with their own tasting notes and ratings.
Food and Wine Pairing
You’ve likely chosen your wines as the supporting cast for your food.
SommOne not only provides wine pairings for each of your food menu items; SommOne also provides food pairings for each and every one of your wines.
SommOne makes it easy for servers to help your customers with food and wine pairings. Pre-service all they need to know about your wine and food is simply right on their phone.
Want to turn some hand sell wines? Just use SommOne Portal to set up your food pairings. And instantly you staff has all they need right at their fingertips to confidently make recommendations.
Why Restaurant Operators Choose SommOne for Wine Training
Unlike generic wine education programs that send your staff away to certification classes, SommOne is wine training built specifically for restaurants.
Your wine list IS the curriculum.
The training updates the moment you add a new vintage or pour.
Your staff learn the wines they actually serve — and the food pairings that go with the dishes you actually plate.
The result: training that makes a measurable difference at the table, with a direct connection to your wine sales and your guest experience.
Training Management Tools for Somms and Wine Directors
SommOne is built and designed to help Wine Professionals and Sommeliers do what they do best - train staff to execute your restaurant’s wine service and maximize wine sales.
SommOne reinforces wine training, provides continuous wine education and gives Somms, wine professionals and beverage managers more arms and leg on a daily basis.
If you are a Wine Director, think of SommOne as a multiplier effect that brings proficiency and professional wine service to more tables and more wine interested guests.
More than just a Wine App — My Wine Guide is the Leading Wine Program Management Platform for Restaurants, Hotels and Resorts, and Private Clubs
Want to Experience Wine Program Technology built in the 2020s, for the 2020s and Beyond?
We’ll create your customized demonstration with your wine and beverages in just two days - For FREE.
Not just a demo - get the real thing in just two days.